Sep 30 - 2, 2019
University of Florida J Wayne Reitz Union Gainesville , 32603
IMPACT is a two-day program designed to help participants better understand how they can use research approaches to help reduce crime and loss and increase sales. Each session is designed to provide value, education, and participation.
This year’s theme is TRUST. Ensuring customer trust is key, and can be broken down into four main necessities:
- The retailer will have what the customer wants in stock when and where they want it
- The customer will always be able to very quickly purchase what they came for
- Their financial and personal data will not be compromised
- The customer will be physically safe and secure during their visit